singajitu Platform Privacy Notice

This page describes what we collect when you use singajitu and how we keep that data protected. We collect information necessary to operate our platform — email addresses, names, identity documents, and payment details — and we store that information securely. We do not sell your data to marketing companies, and we do not share your account details with third parties outside what is required to process your deposits, withdrawals, and account verification.

Our privacy policy on singajitu reflects our commitment to transparency. We explain plainly what data we collect, why we collect it, how long we keep it, and what rights you have. We also describe how cookies work on our platform and what third-party processors handle your information.

This guide outlines our data practices and your rights as a member of singajitu.

What data we collect on singajitu

We collect information in two broad categories: information you provide directly, and information we collect automatically. When you open a singajitu account, we collect your email address, full name, date of birth, phone number, and residential address. We collect this information because we are required to verify your identity before you can deposit funds or access our games.

When you deposit funds through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers via mobile banking, local payment, online payment, and e-wallet, we collect payment transaction data — the amount, the payment method, the date, and the confirmation reference. When you withdraw funds, we collect the same information. This data is necessary to process your requests and reconcile your account.

We also collect information automatically when you use singajitu. Our servers log your IP address, the pages you visit, the games you play, and the time you spend on our platform. We use this information to understand how our members use singajitu, to detect fraud, and to improve our service. We do not use this data to build marketing profiles or sell to third parties.

How we use your data on singajitu

We use your data for four primary purposes. First, we use it to verify your identity and comply with regulatory requirements. We collect identity documents and address confirmation because online gaming platforms are required to know who their members are. Second, we use your payment data to process deposits and withdrawals. We share this information with our payment processors — the companies that handle mobile banking transfers, local payment transfers, online payment processing, and bank account transfers — but only to the extent necessary to complete your transaction.

Third, we use your gaming activity data to improve singajitu. We analyze which games are popular, how our members use our platform, and where we can make improvements. We do not use this data for marketing purposes, and we do not sell it to third parties. Fourth, we use your data to detect fraud and protect our platform. We monitor for unusual account activity, duplicate accounts, and payment irregularities.

Account verification

We collect and store identity documents and address information to comply with regulatory requirements and verify member identity.

Payment processing

We share payment data with our processors to complete deposits and withdrawals through your chosen payment method.

Platform improvement

We analyze gaming activity to understand how our members use singajitu and identify opportunities to improve our service.

Fraud detection

We monitor account activity to detect fraud, protect member funds, and maintain platform integrity.

Third-party processors and data sharing on singajitu

We work with third-party companies to operate singajitu. Our payment processors — e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking — receive your payment information to process your deposits and withdrawals. Our identity verification service receives your documents to confirm your identity. Our cloud infrastructure provider stores our servers, which may be located outside your jurisdiction. Our analytics provider helps us understand how our platform is used, but we do not share personally identifying information with our analytics partner.

We do not share your data with marketing companies, data brokers, or advertisers. We do not sell your information. The third parties we work with are required to protect your data with the same care we use. If you live in Jakarta, Surabaya, Bandung, Medan, or Semarang, your data may be processed and stored on servers in other countries. This is standard practice for online platforms, and we maintain security standards regardless of server location.

Your rights regarding your data on singajitu

You have the right to request a copy of the data we hold about you. You can log into your singajitu account and download your account information at any time. You have the right to correct inaccurate information — if your address or phone number changes, you can update it in your account settings. You have the right to request that we delete your data, subject to legal and regulatory requirements that may require us to retain certain information.

You have the right to object to how we use your data for certain purposes. If you no longer want us to use your data to improve our platform or send you service updates, you can contact our support team. However, we cannot stop collecting data that is essential to operate your account or comply with legal requirements.

Cookies and tracking on singajitu

We use cookies on singajitu to keep you logged in, to remember your preferences, and to understand how our platform is used. A cookie is a small file stored on your device that allows us to recognize you when you return to singajitu. Some cookies are essential — without them, you would need to log in every time you visit. Other cookies help us improve our service by tracking which pages you visit and how long you stay.

You can control cookies through your browser settings. You can choose to block all cookies, or to allow only essential cookies. Blocking non-essential cookies will not prevent you from using singajitu, but it may affect your experience — for example, we may not remember your preferences, and our analytics may be less accurate.

Data retention on singajitu

We retain your account information for as long as your account is active. If you close your account, we retain certain information for legal and regulatory reasons — for example, we keep payment records to comply with tax and money-laundering regulations. We typically retain closed-account data for five years or longer, depending on legal requirements. We do not delete your data immediately upon request if we are legally required to retain it.

Gaming activity data and technical logs are retained for shorter periods. We typically keep server logs and analytics data for 90 days to one year. This allows us to investigate issues and improve our platform while not maintaining unnecessary historical data.

Contact us about privacy on singajitu

If you have questions about how we use your data, how to access your information, or how to exercise your rights, you can contact our support team. We respond to privacy inquiries within standard timeframes. If you believe we have violated your privacy rights, you can also contact the data protection authority in your jurisdiction.

Our privacy policy may change from time to time to reflect changes in our practice or legal requirements. We will notify you of material changes by updating this page and notifying you through your singajitu account. Your continued use of singajitu after we post changes means you accept our updated privacy policy.